ChatGPT Is Coming To A Customer Service Chatbot Near You

Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large language model that is the foundation of ChatGPT. Getty Meta, Canva, and Shopify among other companies are already using the technology that undergirds ChatGPT in their customer service chatbots, but experts warn that companies should … Read more